BUSINESS IT SUPPORT · MANCHESTER & NORTH WEST

Your Business. Your IT.
Your Choice.

From one-off IT jobs to complete managed support, choose the help you need.

We make the most of the technology you already own, agree what we'll deliver and show you the work being done.

Three Ways to Work With Altitude

Use what you've got. Add what you need. Pay for what we do.

• Fixed-Price IT Work

  One job. One agreed price. No ongoing commitment.

  For a particular IT task, problem or project that needs completing.

  View Fixed-Price IT Work

• Build Your IT Service

  Choose the responsibilities you'd like us to manage.

  Selected ongoing IT services, without necessarily replacing your existing provider.

  Build Your IT Service

• Complete Managed IT

  One accountable provider for your IT.

  For businesses wanting Altitude to manage their agreed IT environment, support and planning.

  Explore Complete Managed IT

Your Business. Your IT Road. Your Choice.

Every business starts somewhere different. Our IT Road helps you understand what matters, what needs improving and which responsibilities you'd like us to manage. Choose one service, several services or complete IT management. You decide how far we travel together.

1. Foundations — Get the basics under control.
2. Protect — Put essential protection in place.
3. Safeguard — Reduce disruption, data and fraud risks.
4. Assure — Verify that controls and services work.
5. Optimise — Improve performance and efficiency.
6. Destination: Well Run IT — Technology that supports your business instead of creating problems.

These stages tell a connected story, not a compulsory purchasing sequence. Choose services from any stage.

Who's Watching the Watchers?

Already have an IT provider? How do you know you're receiving the services you're paying for?

We can independently review your IT arrangements, examine evidence of completed work and identify areas that may need attention.

You don't have to replace your existing IT provider to work with Altitude.

Technology Health Check

A defined, paid assessment — £295. A focused review with an agreed scope to help you understand where attention may be needed.

An initial conversation is for understanding your needs; the Health Check is a paid assessment.

Know What You're Paying For. See the Work Being Done.

Whether we're checking backups, managing security or looking after Microsoft 365, we agree what we're responsible for and how that work will be delivered.

Scheduled activities are recorded, exceptions are identified and customers receive appropriate evidence of what's been completed.

Define → Schedule → Deliver → Evidence

Real Problems. Practical Solutions.

Real technical investigations, explained through the problem, what we found and the business outcome.

• When an IT Network Cable Kept Tripping the Building's Electricity

  The problem: Power tripped when network equipment was connected.

  What we identified: Copper cabling linked separate electrical supplies, creating an unwanted electrical path.

  Business outcome: Fibre restored connectivity without further electrical trips.

• Solving Months of Random Internet Dropouts in a Business Centre

  The problem: Intermittent internet and Microsoft 365 problems persisted for months.

  What we identified: An external public IP address conflict was found in shared infrastructure.

  Business outcome: Connectivity stabilised without replacing the customer's network.

View Our Case Studies

Our Credentials & Experience

• Cyber Essentials Certified — verify certificate
• Microsoft 365 services
• Fixed-price IT work
• Evidence-led delivery

Specialist IT Expertise When You Need It

Microsoft 365 & Workplace IT

Make better use of existing licensing, device management, identity controls and productivity tools.

Cyber Security & Cyber Essentials

Practical security improvements, risk reviews, Cyber Essentials assistance and assurance.

Zero Trust Security

Application control and least-privilege approaches to help reduce unauthorised software and admin-rights misuse.

AI Consultancy

Explore AI opportunities, implementation and governance through Altitude AI.

Based in Greater Manchester. Supporting Businesses Across the North West.

Based in Cheadle Hulme, we work with businesses across Stockport, Manchester, Cheshire and the wider North West, with additional UK coverage arranged through trusted delivery partners where appropriate.

Let's Talk About Your IT.

Whether you've got one problem to solve, want a second opinion or need someone to manage your IT, tell us what you're looking for.